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FAQs & INFO.

PAY WITH AFTERPAY

Afterpay is accessible to all qualified individuals. You can opt to pay in four installments rather than the full amount today. Remember to apply your first-time discount code "LAROME20" to receive a 20% discount on your initial purchase!

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How long does it take for my order to be processed?

All items are made to order, kindly anticipate a processing time of 1-2 weeks for your order. Once your order has been processed, it will be dispatched to you via USPS Priority Mail and should reach you within 2-5 business days. Keep track of your package using the provided tracking number!

Can I refund my order?

Unfortunately, we are unable to approve refund requests as the purchase has already been completed.

What should I do if my order is missing?

We do not have any authority over your package once it has been handed over to USPS. In the event that this happens, please reach out to USPS with your tracking number for further assistance. Please be aware that we are not liable for any lost mail.

What should I do if my order is returned to L’ARÔME ?

If your order has been returned to L’ARÔME, kindly verify that you have provided the accurate delivery address and promptly email us. This will enable us to make appropriate arrangements. We are delighted to resend your package with minimal or no additional charges.

Does L’ARÔME Offer International Shipping?

YES! YES! YES! L’ARÔME currently offers international shipping! Kindly be informed that there are numerous locations to which we cannot provide shipping services. We invite you to review the list below of locations where shipping is available.

——— International Shipping Available To:

  • Andorra

  • Austria

  • Belgium

  • Bulgaria

  • Canada (13 of 13 provinces/territories)

  • Croatia

  • Czechia

  • Denmark

  • Dominican Republic

  • Estonia

  • Finland

  • France (13 of 14 regions)

  • Germany

  • Greece

  • Guam

  • Hungary

  • Ireland (26 of 26 counties)

  • Italy

  • Latvia

  • Lebanon

  • Lithuania

  • Luxembourg

  • Mexico

  • Monaco

  • Netherlands

  • Norway (18 of 18 regions)

  • Philippines

  • Poland

  • Portugal

  • Romania

  • Serbia

  • Slovenia

  • Spain (52 of 52 provinces)

  • Sweden (21 of 21 provinces)

  • Switzerland

  • United Kingdom (4 of 4 regions)

 

HAVE OTHER QUESTIONS?

Please feel free to reach out to us!

CONTACT